Office closure over the Christmas/New Year period
Delivery advice: Our office is closed over the Christmas/New Year period and will reopen on Monday the 4th of January. Printed card/kit orders will be posted out as soon as possible after we reopen in January. Download and Print (PDF) and E-cards will continue to be delivered via email during the office closure period.
COVID-19 Update: Restrictions in Metro Melbourne
Due to COVID-19 Restrictions, Tearfund Australia’s National Office staff are working under restricted conditions. We are still operating, but it may take additional time for us to pack and send gift card orders.
Express Post orders are usually packed within 1-2 business days.
Standard Post orders are usually packed within 1-3 business days.
Australia Post advises delays to Standard and Express Post mail across the network. Express Post will continue to be prioritised as the fastest option for Australia Post customers, but may not always meet the next business day delivery standard. Please see here for delivery time estimates.
Note: Express Post only operates in these areas within Australia.
If your order is needed urgently, you may like to consider an e-card or print-at-home PDF version. Please feel free to call 1800 244 986 if you require assistance with selecting these card delivery options.
If your order is needed urgently, you may like to consider an e-card or 'Download & Print' (Print-Your-Own) PDF version. Please feel free to call 1800 244 986 if you require assistance with selecting these card delivery options.
To check on the progress of an existing order, please call our team on 1800 244 986.
Thank you for your patience during this time.
We cannot ship printed cards outside Australia, but you can still order the digital 'Download & Print' (Print-Your-Own) cards or E-cards, which are delivered by email.